River Kwai Botanic Garden

Accommodation and facilities:
This hotel is very charming and affordable. The service was delightful. I felt I was part of the family. The only drawback: very little English was spoken, and the location was a little more remote than we expected.

Reservation service:
Fine...good confirmation information.

Date: Jan 05, 2011
written by: Susan Esther Garot

River Kwai Botanic Garden

Accommodation and facilities:
-Need more sign direction at Kang see yon & Bankao-Saiyok intersection. -No greetings upon arrival. -No communication line from room to front office. -No facilities offered same as brochure except massage. What you can do is only sleep, enjoy seeing the river, food at restaurant & walk around hotel. -Floating house & overall place need refreshment & re-arrangement. -Some staffs need more training on services & hospitality. -Definitly will not go back as well as recommend to any one before any significant change. -As I visited Kanchanaburi many times, there are plenty others hotels there giving better service, facilities & scenery with the same rate, or even cheaper.

Reservation service:
It is good to have mark or point of every hotels at Kanchanaburi in the website based on guest s opinion as guidance.

Date: Dec 14, 2010
written by: Galuh Jamaludin